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FAQs
Loads! We expect visitors will spend about 2 – 3 hours at Eureka! Science + Discovery. Everything is hands-on and interactive. You can explore the building and some of our exhibits on our gallery pages. Check out What’s On for additional activities and programmes too.
Everyone! Well, we would say that, wouldn’t we! Eureka! Science + Discovery has been created for children and young people aged up to 14, but we’re open to all ages and grandad will have as much fun as the kids. There’s a separate space just for our younger visitors in The Burrow zone in the terminal building, but your tickets get you access to all areas in both buildings. If you’re not visiting with young people, you may want to pop along to one of our Lates events (when we’ll have a bar… shhhh).
If you’ve bought a full price ticket (i.e. not using Tesco days out vouchers) then you already have an annual pass – how good is that? All you need to do to use it is to Activate it online. When you book, you’ll receive an email explaining how to do this. Activating your annual pass means you can come back again as many times as you like for free for the next 12 months – but you still need to book online in advance. Annual passes are not transferable, so they can only be used by the people who visited initially. If you visited Eureka! Science + Discovery using Tesco days out vouchers, you are not eligible for the annual pass.
Nope. If you know Eureka! The National Children’s Museum in Halifax, you’ll recognise the Eureka! approach to doing things throughout your visit to Eureka! Science + Discovery, but you won’t see the same exhibits. We’ve grown things up a bit for Eureka! Science + Discovery and have developed and designed a science centre for young people, rather than a children’s museum. You’ll have the same great time though!
No, sorry. The two attractions are separate venues, and your pass is not transferable between the two.
Nope. Tesco Clubcard points are for day passes only, so we recommend this option if you’re looking to try the attraction out before you commit to an annual pass, or perhaps if you’re visiting from far away and don’t think you’d make full-use of an annual pass. If you would like an annual pass, you will need to purchase a standard ticket.
Main things to know:
- You will need to book a ticket to Eureka! Science + Discovery before you visit and then book The Burrow on arrival, you cannot book this in advance of your visit
- You need to go to the Main Entrance to check in on your timeslot and then book The Burrow once you’re in
- The Burrow is suitable for children under 7 years of age
- Grown ups must supervise their children at all times
The Burrow FAQ’s
– Does The Burrow have an additional cost?
Nope! The Burrow is included in your general admission, but you do need to book a timeslot so that we can best control numbers inside.
– Can we go straight to The Burrow, or do we have to come to main admissions desk?
You have to come to the mains admissions desk in order to check in at your timeslot. You can then book The Burrow at our Information Desk.
– Is there a time limit in The Burrow?
Nope, however typical dwell time seems to be between 60 – 90 minutes.
– I have more than one child with me – can my older children come into The Burrow?
Yes, if the older child has a sibling that is the right age for The Burrow, they are welcome to come and play with their sibling. Alternatively, they can stay in the main attraction with another adult, or if they are over 12 they can stay in the main attraction unaccompanied as long as an emergency contact number is provided to the Information Desk.
– Are there toilets in The Burrow?
Yes, there are toilets in The Burrow along with baby changing facilities.
– Can I take food into The Burrow?
No. It’s a beautiful, brand new space and we want to keep it that way! The Café is right next door. There are indoor picnic spaces available if you would like to bring your own lunch.
We do advise you to take a drink in for your little one as it’s a very active space.
– Do you host Birthday parties in The Burrow?
Not just yet – keep an eye open for updates!
FAQs
